Service & Support

Service and support is a real priority at 12d. Our friendly staff and international team always try their best to ensure that you have a pleasant experience with 12d.

Dialogue for support queries can occur a number of ways, however if you are a maintenance customer, then it is always best to try and find the answers to any of your queries via our User Forum.

This forum has built up over time and is very comprehensive via the contributions of both users and the 12d programming staff. You can also contact us via both phone and email.

Finally we have staff based around the world who are willing to offer both support and training when they are in your area, so please do not hesitate in contacting your local representative to book in some time in person.