Technical Support

If you are a Maintenance customer please have your dongle number ready.

With our Maintenance Program you get priority support from our international team of experts.

We will queue your request based on service level priorities. All of our Maintenance customers get priority service.

If you are unsure as to whether or not you are an Maintenance customer, simply have your dongle number ready when calling us or filling out our online form and our technical support staff will let you know.

Find out more about how our Maintenance Program can benefit you and be sure to join now.

Have You Tried The 12d Forum Prior To Contacting Our Support Team

Thousands of users have access to the forum, posting many useful solutions. This is a great first option for any queries you may have.

Click here to access our forum.